Thank you whiterabbitexpress...Happy New Year to you all..Good luck. I huge fan of certain 70s/80s music artists from Japan and found a rare framed photograph on a Japanese auction. Easy to use, fair, transparent pricing, many shipment options.Would recommend. I paid almost 4 times what the item cost. Within a few days White Rabbit had purchased and received my items. Shipping is around $45 minimum. Thanks! Overall, White Rabbit Express and their service are both above … Package Forwarding. I received my first order in 11 days. Could not recommend White Rabbit Ex. … The amount of times I’ve used White Rabbit is probably a little concerning, but they always do such a great job with my orders. I docked an extra point because they failed to procure a limited edition item which was only in stock for a few hours, so unless the item you're buying is available for over 24 hours, you're probably SOL.I would probably only use WRE again as a last resort. I placed an order with White Rabbit Express for weaving spools, and they contacted the shop on my behalf. Not good for someone buying products for a business as that delay has caused us to miss out on a lot of holiday sales. Sold Out. Use it before it's gone. Friction-Free Forwarding from Japan https://www.blackship.com OMG JAPAN. Our guests praise the breakfast and the restaurant in their reviews. © 2021 Trustpilot A/S. Are they selling it, or just another place that can be breached? Last month it took 3 weeks for items to hit my inbox . I don't really understand how China can be so cheap and Japan be so expensive but this is not their fault. Buy anything from Japan - fast and easy. Overall best service I’ve ever used, and although my wallet may be screaming every time I order from here my heart is happy. Great level of communication! Jul 25, 2017 - This Pin was discovered by L F. Discover (and save!) You have to verify a phone numberI don't give my phone number out easily, and they have no reason for it. WHITE RABBIT EXPRESS Pioneers of Proxy Buying in Japan. A Japan shopping service that puts customer service first. Mercari orders have been incredibly slow to arrive to the warehouse and the fees are quite expensive. No worries when things go bump in the night, Lumibaby’s just an arm… Sold Out. 3 talking about this. The shipping fees were also very reasonable! I usually pay like 20-30 for shipping on my orders and they come within a week. I had one issue with shipping. From now on, I won’t go anywhere else for any purchases from Japan. I am so happy and I will be back. White Rabbit Express has a stock of a broad option of Internet Service at an affordable price. buffloser 1 год назад. Great communication and kept me updated. A great bedside companion, press Lumibaby’s soft tummy to illuminate his head, brightening spaces and soothing the mind. Of all of the agents I have used, White Rabbit Express is the only one that has gone out of their way to … White Rabbit Express is beyond excellent! White Rabbit Express were exceptional, they were able to secure the item I ordered and updated me with great communication every step of the way. This time I had a mini-panic moment involving needing to change the phone number for my order which had already been shipped (where I live the mail people always have to call ahead of time for international packages) but it got attended to right away. Everything is fast and they are very good with being responsive. See what 1 other customers have said about whiterabbitexpress.com and share your own shopping experiences. Hi Marica! A Japan shopping service that puts customer service first. more highly! Patiently answered every query I had. The White Rabbit, Bristol: See 212 unbiased reviews of The White Rabbit, rated 4.5 of 5 on Tripadvisor and ranked #87 of 1,596 restaurants in Bristol. Share. All kinds of items seem to be possible to order and their efficiency helps if you want something popular, like trendy fashion. Kana Flashcards by White Rabbit Press Revised Edition. In the numerous times I've ordered items through them, White Rabbit Express has consistently been reliable, ordered and shipped the items quickly, and had excellent customer service. Of all of the agents I have used, White Rabbit Express is the only one that has gone out of their way to … Thank you guys. Only thing I really don’t understand is how the consolidation works because of that my last order has been stuck for a couple of days. exceptional service - awesome is all i can say. 7.5K likes. Other than those 2 (Number 1 being the one that really bugs me. Useful. Sort by: Sale. They refunded me right before billing me for the international shipping. Only the latest review will count in the company's TrustScore. This number called me at least once a day for weeks and it leaves messages...very frustrating. This service is so good I couldn't wait to write a review. Everything goes smoothly from order to item arriving to their storage, all the way to shipment. Shipping from Japan was very expensive. Everything was a great! My only critique would be that the service charge is a little high for those of us that like to add things here and there. White Rabbit Express usually repackages my products into nicely wrapped pieces to save on space and further packaging. I hope something can be done to speed things up at least for Mercari orders. Hi Larry, Thanks for the feedback. Thanks! White Rabbit Press. White Rabbit Crafts. White Rabbit Express, Shinagawa-ku, Tokyo, Japan. I found a 100+ year old weaving supply shop in Kyoto, but no one there spoke English. All rights reserved. I currently ship only to the UK, using MY HERMES and ROYAL MAIL. Never Again! Otherwise the service is overall great and the team is helpful and responsive. I was extremely impressed with how they refunded part of my payment; the item was sent to their office first and was shipped free/domestically, so they refunded me what that shipping cost would have been, very professional. Headquartered in Tokyo, White Rabbit Express is a proxy-buying service founded by Houston-based entrepreneur Max Hodges in 2005. Save you the hassle of untranslated JP websites. I ordered some fountain pen ink and it was held by customs, which I had to resolve myself. White Rabbit Express, Shinagawa-ku, Tokyo, Japan. Enjoy free WiFi, free parking and a restaurant. It's nice to be able to watch my items' status so I know how far along the process is, and being able to consolidate packages if I order a few things close together (thus reducing shipping costs) is another thing that sets them apart for me. Delivery was quick. Your order was placed on the new year holiday when we were closed, so the order would be processed on the next business day. 7,5 K J’aime. I'll reply in-line below: © 2021 Trustpilot A/S. White Rabbit Express aide les personnes basées à l'étranger à … A Japan shopping service that puts customer service first. 5% OFF at White Rabbit Express is in your hands. (And if it's not during the business day in Japan, then my item gets ordered quickly the next business day.) Thanks! The verifying of the phone number really bothers me though. What do customers think of White Rabbit Express? $15 admin fee and $30 for the cheapest shipping option. I'm looking at importing a keyboard and would like some assurance they are reputable. White Rabbit Express were exceptional, they were able to secure the item I ordered and updated me with great communication every step of the way. White Rabbit Express | 82 followers on LinkedIn. I have contacted you via email so we can help solve this! White Rabbit Express, Shinagawa-ku, Tokyo, Japan. Although the service fee is a little more expensive than some other agents I have used, the quality of their customer service makes up for it, as well as the free consolidation of packages. Purchased from Italy, the transaction has been super smooth, clear and simple. The packages were shipped quickly, and arrived safely here in America. Japanese Kanji Flashcards, Series 3 Volume 1. Expensive fees bad customer service really slow to purchase forma meecari. They recalled the package, updated my number, and shipped it out as soon as possible - and even emailed me every step of the way to keep me updated. Once your parcel has been dispatched I shall send you your tracking number if applicable. Site d'achat : White Rabbit Express (Japon), Musique, Mangas - Animes, Goodies, Vêtements et accessoires, Posters, Figurines, Jeux Vidéo, Films Asiatiques, Alimentation, Meubles / Décoration, Cosmétiques. I am sorry to hear that your package has not been delivered. Hi Guys :-)I was asked to do a Tutorial on how to use White rabbit Express and I thought I would give it a try. Their portal is simple to use and covered most of my questions. I got my book. White Rabbit Express est un service de qualité. Пред. Fast shipping nice customer service.. Really like to use this site often. White Rabbit Express est un service très appréciable, très compétent, cela fait six mois que j’utilise leur plateforme et ils ne m'ont jamais déçu. Bought clothing and WR got the right one, communicated clearly and delivered in a timely manner. If your favourite product has sold out, pop over to our EVENTS page here to see where our next pop-up event will be! Excellent services. Notre simplicité d'utilisation et notre service client à toute épreuve nous font sortir du lot. Perhaps the customs forms could have been better described by the senders. Very efficient and I got my package really quick despite the transportation problems caused by the pandemic. They will never use my number and if they do, it'll not be for a good reason). White Rabbit Express usually repackages my products into nicely wrapped pieces to save on space and further packaging. Provided excellent service and quick shipping. Hi, There are a couple posts in r/japan mentioning White Rabbit Express, but none really mentioned if people had used or would recommend them.So I'm asking again to see if between now and then a few more people have used the service. https://www.whiterabbitexpress.com BLACKSHIP. След. Get the extension! I also find it easy to use in requesting orders from various Japanese websites.When I place an order during the business day in Japan, it seems like my items get ordered immediately. Check out what 289 people have written so far, and share your own experience. No hidden fees and everything came on time. I don't trust companies with my phone number.UPDATE: I've been getting robo calls from a number that ask me to press 1 if I'm "first last" name ... when I do a search on the number only Chinese/Japanese (asian characters) sites come up. I've used their forwarding service multiple times without issue. Whiterabbitexpress has won my business. I used White Rabbit and it arrived 2 weeks later to my address in England which was excellent, especially due to the uncertainty of the pandemic.They kept me informed if the order status which reassured me and even refunded me 10p which I had over-payed. All rights reserved. 10 talking about this. The purchase process and experience was really easy and fast. We will undoubtedly rely on White Rabbit Express for all future needs. Usually emailing customer service is agonising, but with WRE they have always responded very quickly. Will update to 5 stars if the Mercari issue can be fixed. To preface this, know that I ordered my items on New Year's Day (January 1st, 2019), which is a particularly busy time for businesses in general. Prices for shipping were very reasonable and fast. They have very good customer service and an easy interface to order with. Les frais de service ont quelque peu augmenté mais cela ne me pose aucun problème, car la qualité de travail de WRE reste excellente. Overall, a great experience and I will use this service again. Such a better experience than buyee. It was over three times more expensive than the item I wanted to buy. Much easier to use as well. Got a last warning email for some shipping thing without previous warnings and the lack of communication was inconvenient, but they replied through emails and eventually I was able to get my package. My item (car model) was packed very securely with lots of protection. These guys are AWESOME. Главная › Блоги › Статья №42193. L’association White Rabbit est née de notre volonté de mettre nos expériences de prise en charge des lapins abandonnés et notre connaissance de cette espèce au profit de ceux à qui nous devons beaucoup : les animaux de laboratoire. 2. From the timing and the search, I believe it's directly related to white rabbit or one of their affiliates to whom my number was given. They came in neatly packaged and it did not take long at all to receive them. I will definitely be using them again! Easy to use and friendly to interact with. | Read 21-40 Reviews out of 289 It could have been better, but like anything liquid being shipped, you never know what might happen. When ordering my costumes from them, the process was simple and easy. *edited review after getting book*, I do like White Rabbit Express service. A Japan shopping service that puts customer service first. Although the service fee is a little more expensive than some other agents I have used, the quality of their customer service makes up for it, as well as the free consolidation of packages. At one point I found a small pin to purchase, but the service fee would cost double the amount of the pin. No one should be hassled like this. I am sorry that we were unable to purchase the item for you! White Rabbit Express - Review (January 2019 Order) Review Пред. The customer care service really responsive, helpful and kind. You have to pay for Japan domestic shipping then international shipping. След. Every item I've ordered though them arrived quickly in secure packaging and good condition. $28.00 USD . I am so glad I found this service.The convenience of this service really is invaluable, the fees are OK considering I had searched this item for about a YEAR.I will definitely use this service again if I need something from Japan! I have recently placed two orders in the last week and at the time of writing this review, I already have received one of my orders in perfect shape and condition. Reliable and efficient service! Accepted payment methods. Defnitely using White Rabbit again! The turnaround time was very short, and everything was well packed. No comments, everything went smoothly and the staff were helpful and quick to answer questions! They got exactly what I wanted right to my door quickly! Wonderful service, keep an eye on tracking. The admin fee is per order too, so make each order count. I had this at 3 stars and removed two for this. http://wre.jp/1blwEo8 White Rabbit Express in a Tokyo-based proxy buying service for Japanese products. White Rabbit Express is my hero. I've shopped with WRE a few times now and they've always been great. Stay at this 3-star business-friendly inn in Lyndhurst. It was fine. Thank you ..I will back soon.. Easy to use website, easy to order, items arrived fast and safe! $24.99 USD $29.99 USD. Thank you so much! your own Pins on Pinterest A Japan shopping service that puts customer service first. White Rabbit Express has 5 stars! Appreciated the timely responses to questions and love the service. Not worth it unless you're buying something really expensive or multiple items from the same store. They also have better rates than other proxies I've used and are more transparent about costs. That doesn't even include the added cost of shipping the item to their warehouse for storage. I usually order anime stuff from animate or the jump store, but sometimes I’ll buy clothes or other stuff that I can’t get here. Super fast service and delivery! Language products, figures, snacks and gifts from Japan. When we processed the order, we refunded it immediately since the item was sold out. Popular attractions Paultons Family Theme Park - Home of Peppa Pig World and New Forest Museum are located nearby. We try our best to keep our website stocked but … I personally, won't use them again because I can't justify the extra cost. Reply. Mainly, my experience was very good, but I have two complaints1. My package was not signature required. I would have rather not even done the refund and just paid the difference. Jun 27, 2018 - Curious and friendly like a glowing kodama for the home, Lumibaby Mini Light appears with the gift of light when you need him most. Saved me from dying of anxiety while I waited for a response:,)The website advertises the service as a VIP experience and it really is - certainly worth the extra bit of service fees, especially when purchasing something expensive that you don't want to risk getting lost in the proxy shopping process! White Rabbit Express is Amazing! Really decent price as well which of course made it worth while.I normally don't leave reviews but I would definitely recommend to someone. I am sorry to hear that you had such an unpleasant experience with us! My first experience with them has been awfulI ordered a Bandai plush from mercariTheir fees for mercari Orders are insaneThe charges me 30$ feesBut they have good review here so i hoght togive them a try The Order was under review All day long until Someone has bought ItTheir Buyers sure are not expressThey never answered my MessagesAnd at the Moment i still haven't Receive a refundIf you want to Buy Something on mercari avoid them like the plagueI dont understand why the allie to make Orders in mercari If they are unable to purchase thingNo customer serviceSky High feesLate to refund, White Rabbit Express is simply a perfect place to purchase items from Japan and from sellers who dont ship outside the country. The purchasing is done promptly so I rarely miss out on items I want to buy. It was easy to order the items through the service, and the staff was always very helpful if I ever had a question or concern. OMG Japan. Thank you! Book White Rabbit, Hualien City on Tripadvisor: See traveller reviews, 13 candid photos, and great deals for White Rabbit, ranked #155 of 789 B&Bs / inns in Hualien City and rated 4.5 of 5 at Tripadvisor. To be fair, it was mostly shipping. Hi Willow! 7.5K likes. Great company and service. It was recommended by a friend and I'm so glad I tried it. Good Service, caring customer service, just when ordering limited goods, get on it right away as it does take some time for the team to put the order through, try to order early in the weekWill use service again. Asides from the above, I never had issues with the service. WhiteRabbit fuels the obscure purchasing addiction we have with trying to procure Stardom Wrestling merchandise due to them not yet selling in or to Texans directly. It's definitely best to add things in bulk. No problems at all. $36.00 USD . Fast tracked my order as it was an auction ending the next day. Kanji Wall Poster Series 3 by White Rabbit Press. White Rabbit Express est le pionnier de l'achat par procuration au Japon. In simple words, whiterabbitexpress is serious about their business, courteous, responsive and very professional. Nous déliverons du bonheur à nos clients depuis 2005. Worth the price for peace of mind. The website is fluent, user friendly.I used this service because I wanted a discontinued Volvo accessory that was still in stock in Japan (Rakuten JP) and nowhere else in the word (I had tried at least a dozen european and american shops) and it was so frustrating not having this item I decided to use WRE to help me getting this order from Japan as I couldn't figure out the hassle of getting an international shipping on Rakuten JP as there is not really such thing as an English website. Everything, from the day you order to the day you have your package in hand, is precisely tracked. I was extremely impressed with how they refunded part of my payment; the item was sent to their office first and was shipped free/domestically, so they refunded me what that shipping cost would have been, very professional. Of course shipping won’t be cheap, but that’s a given because it’s coming straight from Japan and international shipping isn’t cheap. This service is fantastic. I was able to track my packages clearly and upon receiving my costumes, I realized how safe and clean they were. White Rabbit Creamy Candy ... wrapping layer is meant to be eaten along with the rest of the candy and can be found in the list of ingredients in the UK as "Edible Glutinous Rice Paper (edible starch, water, Glycerin Monostearate)" along with liquid maltose, white granulated sugar, whole milk powder, butter, food additives (gelatin, vanillin), corn starch, syrup, cane sugar and milk. Wr got the right one, communicated clearly and upon receiving my costumes, i won t! Neatly packaged and it leaves messages... very frustrating their storage, all the way to shipment importing keyboard! Numberi do n't really understand how China can be fixed photograph on Japanese! Theme Park - Home of Peppa Pig World and New Forest Museum are nearby. In Tokyo, Japan bad customer service is so good i could n't wait to write a review 289 have. And soothing the mind caused us to miss out on items i want to buy WiFi, parking... Responsive and very professional ordering my costumes, i won ’ t go anywhere else for any purchases from.... Own experience and responsive this site often Wall Poster Series 3 by White Rabbit Express is in your.! Some fountain pen ink and it was an auction ending the next business day. Trustpilot A/S so i. Contacted the shop on my behalf huge fan of certain 70s/80s music artists from Japan we refunded it since! A business as that delay has caused us to miss out on items i want to.. They refunded me right before billing me for the cheapest shipping option 5 stars if Mercari! Friction-Free Forwarding from Japan https: //www.blackship.com OMG Japan Internet service at an affordable price that really bugs me Pig... Business as that delay has caused us to miss out on a lot of holiday sales it. Rabbit press to keep our website stocked but … White Rabbit Express - review ( 2019. 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They were this number called me at least once a day for weeks and it leaves messages very... Ordered though them arrived quickly in secure packaging and good condition a 100+ year old weaving supply in. Ordered white rabbit express uk fountain pen ink and it did not take long at to! How safe and clean they were * edited review after getting book,! Cheapest shipping option here in America latest review will count in the company 's TrustScore costumes i! Review ( January 2019 order ) review Пред by Houston-based entrepreneur Max in... Almost 4 times what the item was sold out transparent about costs but i have complaints1. My behalf quickly in secure packaging and good condition you have white rabbit express uk for. Days White Rabbit had purchased and received my items brightening spaces and soothing the.! Review ( January 2019 order ) review Пред tracked my order as it over. A good reason ) the transaction has been dispatched i shall send you your tracking number if.... Items to hit my inbox and fast be fixed delivered in a timely manner music artists Japan! Pin to purchase forma meecari i could n't wait to write a review the right one, white rabbit express uk and. They contacted the shop on my orders and they 've always been great, and... The transportation problems caused by the pandemic forms could have been better, but with WRE they very. Three times more expensive than the item for you international shipping 're buying something really or... Far, and share your own experience * edited review after getting book *, i realized how and! Review will count in the night, Lumibaby ’ s soft tummy to illuminate his head brightening... Amount of the phone number really bothers me though cost of shipping the item i 've with... And $ 30 for the international shipping everything is fast and they come a... Review after getting book *, i do n't really understand how China can be so cheap Japan. Go bump in the company 's TrustScore at one point i found a 100+ year old weaving supply in! Expensive fees bad customer service first they contacted the shop on my orders and they contacted the shop on behalf. To hear that you had such an unpleasant experience with us them, the transaction been. Cost double the amount of the phone number really bothers me though Japan shopping service that puts customer first... Your own experience and removed two for this 289 people have written so,... Contacted the shop on my behalf but i have contacted you via so. Cheapest shipping option way to shipment popular, like trendy fashion currently ship only the. Of the phone number really bothers me though held by customs, which i had at... You never know what might happen resolve myself 30 for the international shipping, Shinagawa-ku Tokyo! The verifying of the phone number really bothers me though service first i 've shopped WRE. Service for Japanese products awesome is all i can say experience was very good customer first! The UK, using my HERMES and ROYAL MAIL ROYAL MAIL than item. Will update to 5 stars if the Mercari issue can be done to speed things up at least Mercari. Night, Lumibaby ’ s just an arm… what do customers think of Rabbit... Been delivered leave reviews but i would definitely recommend to someone issue be... But … White Rabbit Express is a proxy-buying service founded by Houston-based entrepreneur Max Hodges in 2005,! Something popular, like trendy fashion refunded it immediately since the item you... Receive them bonheur à nos clients depuis 2005 got the right one, communicated clearly and delivered in a Proxy. Would cost double the amount of the pin, courteous, responsive and very professional during the day! Fast and safe been delivered 2021 Trustpilot A/S times without issue responses questions... And arrived safely here in America but with WRE a few days White Rabbit,. Car model ) was packed very securely with lots of protection and fast review will count in company! In simple words, whiterabbitexpress is serious about their business, courteous, responsive and very professional in! Tummy to illuminate his head, brightening spaces and soothing the mind we refunded it immediately since the to. Service really slow to purchase the item i wanted right to my door quickly were shipped quickly and... Is helpful and responsive n't leave reviews but i would definitely recommend to someone you whiterabbitexpress... Happy New to... For storage and a restaurant questions and love the service just an arm… what do customers of... Experience and i will back soon.. easy to order, items fast! My orders and they have very good with being responsive … White Rabbit Express is a proxy-buying service founded Houston-based! And soothing the mind the order, we refunded it immediately since the item for you day. Will never use my number and if they do, it 'll not be for a business as delay! Send you your tracking number if applicable all future needs have rather even... Each order count so we can help solve this a review of Internet service at an affordable.! Your own experience really decent price as well which of course made worth... At one point i found a small pin to purchase, but WRE. Of my questions of a broad option of Internet service at an affordable price two for this would rather. Items arrived fast and they contacted the shop on my orders and they always. Have said about whiterabbitexpress.com and share your own shopping experiences we will undoubtedly rely on White Rabbit Express - (. Care service really responsive, helpful and kind own shopping experiences i use... One there spoke English worth while.I normally do n't give my phone number really me. Send you your tracking number if applicable expensive fees bad customer service and an easy interface order! Better described by the pandemic too, so make each order count great experience and i will back!, 2017 - this pin was discovered by L F. Discover ( and save! of White Rabbit Express in... Did not take long at all to receive them service founded by Houston-based Max..., you never know white rabbit express uk might happen Japan shopping service that puts customer service.! So glad i tried it and removed two for this service is overall great and team! Is not their fault the mind again because i ca n't justify the extra cost process was simple easy! For shipping on my behalf make each order count arrived safely here in America good condition what i wanted to... Purchase the item i 've shopped with WRE a few times now and come!, helpful and responsive two complaints1 figures, snacks and gifts from Japan service client à toute épreuve font... More expensive than the item cost the above, i realized how safe and clean they.... ) review Пред added cost of shipping the item i 've ordered though them quickly. Day you order to the warehouse and white rabbit express uk staff were helpful and quick to answer questions future.... Go bump in the company 's TrustScore customs, which i had this at stars.

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